Shipping policy

1. When will I receive my order? How much is the shipping charge?
For local delivery, we use courier SF Express to handle your package and normally it takes around 2 to 3 working days for transit.
For international delivery, we use international courier for shipment, depending on your location. We charge actual shipping fee and orders are expected to arrive most of the destinations in 7 to 14 working days.

2. Will you offer free shipping?
Yes, but for local only.  For Platinum and Black Diamond Members, we will offer free shipping (order amount over HK$600 / HK$400) covering commercial or residential address within Hong Kong or package sending to SF Express Service Centers/Stations.

3. How can I check the shipping rate before ordering?
You can always check the corresponding shipping rate for your purchase, simply add the item to the shopping cart, and then select destination, and corresponding shipping cost will be shown.

4. Will my package be charged for import tax or Customs duty?
Unfortunately we cannot speak for Customs. International order may incur import tax or Customs duty, as long as your country/Customs office elects to charge a tax on your item, you are responsible to pay to receive it.  MG Military & Outdoor has no control over Customs’ decision or tell the cost of the charge. Please contact your local authority for details before placing your order.

5. Can I pick up my purchase at your stores?
Yes. Our “Pick-Up” service will allow you to order online and pick up your purchase free from our stores. When you check out your shopping cart, simply select the pick up location below:

Yau Ma Tei MG Flagship Store
No 375, Shanghai Street
Yau Ma Tei
Kowloon, Hong Kong
Tel: 98633780
Open Hours: Mon-Sun 12:00pm-8:00pm

Kwun Tong MG Outlet Store
Unit 1-2, 16/F, Futura Plaza
No 111-113 How Ming Street, Kwun Tong
Kowloon, Hong Kong
Tel: 52380005
Open Hours: Mon-Sun 12:00pm-8:00pm